Meeting room: Alcide de Gasperi
Moderator: Cathy Smith, SpeakEasy
Welcome and opening remarks
- Tiina Astola, Director General, Directorate General for Justice and Consumers, European Commission
Speaking points - Evelyne Gebhardt, Member of the European Parliament, Committee on the Internal Market and Consumer Protection (IMCO)
Speaking points
- Martin Siecker, President, Section for the Single Market, Production and Consumption, European Economic and Social Committee (EESC)
Speaking points
Panel discussion “Challenges and perspectives” and Q&A
- Jacek Barankiewicz, Chair of BusinessEurope Consumer/Marketing Working Group
- Monique Goyens, Director General, The European Consumer Organisation (BEUC)
- Luc Hendrickx, Director Enterprise Policy, The European Association of Craft, Small and Medium-sized Enterprises, (UEAPME)
- Christian Verschueren, Director General, EuroCommerce
- Jan Zijderveld, Vice-president AIM and President Unilever Europe
Workshop 1: Simplifying consumer information requirements
Meeting room: Alcide de Gasperi
Presentations
– Study supporting the Fitness Check of EU consumer and marketing law
– Study on the application of the Consumer Rights Directive
Workshop 2: Increasing fairness of commercial practices and contract terms
Meeting room: Lord Jenkins
Presentations
– Study supporting the Fitness Check of EU consumer and marketing law – part 1
– Study supporting the Fitness Check of EU consumer and marketing law – part 2
– Study on efficient proceedings involving consumers
– Study on consumers’ attitudes to Terms and Conditions
Workshop 3: Enhancing the effectiveness of the injunction procedure
Meeting room: Sicco Mansholt
Presentations
– Reforming the injunctions procedure in Sweden
– The injunctions procedure from a consumer perspective
– Enhancing the effectiveness of the injunctions procedure
Foyer outside Alcide de Gasperi
Meeting room: Alcide de Gasperi
Moderator: Cathy Smith, SpeakEasy
Key address
Andrus Ansip, Vice-President, Digital Single Market, European Commission
Keynote speech
Věra Jourová, Commissioner, Justice Consumers and Gender Equality, European Commission
Case studies from the ground: Presentations
- Klaus W. Müller, Director General, Federation of German Consumer Organisations (VZBV)
Speaking points - Ida Mazzenga, Legal adviser, International affairs, Swedish Consumer Agency
Presentation - Flavia Cavalero, Federconsumatori, Member of the European Consumers Union (ECU)
- Kevin Rodler, Director Quality Management, Chief Compliance Officer, DSB, Musikhaus Thomann
Speaking points
Reporting from the workshops and Q&A
High-level panel discussion “Towards a clear, stable and robust regulatory framework to boost consumer trust and sustainable growth” and Q&A
- Per Bolund, Minister for Financial Markets and Consumer Affairs, Deputy Minister for Finance, Sweden
Speaking points - Gerd Billen, State Secretary, Federal Ministry of Justice and Consumer Protection, Germany
- Rastislav Chovanec, State Secretary of the Ministry of Economy of the Slovak Republic
- Theresa Griffin, Member of the European Parliament, Committee on Industry, Research and Energy (ITRE)
- Jean-Eric Paquet, Deputy Secretary General, European Commission
Closing speech
Vicky Ford, Member of the European Parliament, Chair of the Committee on the Internal Market and Consumer Protection (IMCO)
Conclusions
Despina Spanou, Director for Consumers, Directorate General for Justice and Consumers, European Commission